Last Updated: June 20, 2024

1. Introduction

At BackAgain, accessible from www.backagain.io, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by BackAgain and how we use it. By using our website, you hereby consent to our Privacy Policy and agree to its terms.

2. Information We Collect

We collect various types of personal information from our site visitors, including but not limited to:

• Names

• Email addresses

• IP addresses

• Billing details

• Information provided via forms on our website (e.g., contact forms, subscription forms)
   

3. How We Collect Information

We collect personal information in the following ways:

• Directly from you when you provide it to us (e.g., by filling out forms on our website)

• Automatically as you navigate through the site (e.g., usage details, IP addresses, and information collected through cookies and other tracking technologies)
   

4. Why We Collect Personal Information

We collect personal information for several reasons, including:
 

• To provide and maintain our services

• To notify you about changes to our services

• To allow you to participate in interactive features of our services when you choose to do so

• To provide customer support

• To gather analysis or valuable information so that we can improve our services

• To monitor the usage of our services

• To detect, prevent and address technical issues
   

5. How We Store, Use, Share, and Disclose Your Information

Your personal information is stored securely and used as follows:
 

• For the provision of our services and customer support

• To communicate with you about your account or transactions with us

• To provide you with promotional communications, subject to your communication preferences

• We may share your information with third-party service providers to perform services on our behalf, such as payment processing and data analysis. We ensure these third parties comply with strict data protection standards.

• We may disclose your information to comply with legal obligations, protect and defend our rights, prevent fraud, and ensure the safety of our users.
   

6. Cookies and Tracking Tools

Our website uses cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

7. Communication with Site Visitors

We may contact you via email, phone, or text message for:
 

• Marketing and promotional purposes

• Updates and changes to our services

• Important information about your account
   

You can opt-out of receiving these communications by following the unsubscribe link or instructions provided in any email we send or by contacting us directly.

8. How to Withdraw Your Consent

You have the right to withdraw your consent for the collection and use of your personal information at any time by:
 

• Contacting us via email at contact@backagain.io

• Following the unsubscribe link or instructions provided in our communications
   

9. Privacy Policy Updates

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us:

• By email: contact@backagain.io

• By mail: 17 Warneford Street, London, Hackney, E9 7NG
   

This Privacy Policy was created to ensure our users understand how we collect, use, and protect their information. Your privacy is important to us, and we are committed to safeguarding your personal information.